SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lushora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lushora.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lushora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lushora.shop/
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Convenient and beautiful. Doesn't interfere if an adult sits in the back in front of this organizer. Installed in about 2 minutes
quality material, soft eco-leather. non-slip coating. hardware made of metal, not plastic! the organizer sits on the back of the seat perfectly, the pockets also hold their shape well. already tried it on a road trip. there was enough space for everything that my daughter took - for her toys, books, pencils, snacks and drinks for the road. great accessory for kids to learn how to be organized. and of course for the parents to avoid the mess in the back seat. definitely 5 stars
Amzing organizer for the seat back. Lots of pockets so kids can easily get what they need. Convenient pocket for tablet or phone. I recommend ordering!
does NOt completely cover the back of the seat and I need full coverage
I love this blue color! I’ve been using this car organizer for about three weeks now. It perfectly protects the back of the seat from dirt. There is enough space to put toys, bottles, napkins, some food for the trip. The tablet holder is conveniently placed so that kids don’t have to hold it in their hands all the way. Thank you
quality of the organizer is actually amazing definitely worth the money the blue color looks lovely.
very handy organizer to keep your car in order!!!! perfect for road trips when you're driving and the kids are in the back. the organizer easily fits a tablet, water bottles, cookie packs, toys, books and other travel activities for kids. and you don’t have to dig through your bags every time to get something for them. 1000% happy with my purchase!!!!
Honda Accord perfect fit 👍
Usable, big, cute! Hyundai Elantra fits well.
Ford Mondeo fit well.
Design, quality, delivery and packaging - ALL is excellent! The organizer worth the money!
Eight pockets, ideal for one child on a long trip. Fits the seat firmly. For drinks, for snacks, for all kinds of toys, books, pencils... Most importantly, the dirt can be easily removed with a damp cloth. I definitely recommend this organizer!
great solution for a family car. helps keep the back seat area tidy. kia soul fits well, I think it will fit any car